Frequently Asked Questions
What is Sollace?
Sollace is a coaching and consulting practice devoted to helping people and organisations remember their wholeness and lead from it. We work at the intersection of performance, presence and purpose; blending evidence based coaching with systems thinking, embodiment and emotional intelligence.
Our work is rooted in the belief that real transformation begins within. When people reconnect with their core values and act from integrity, clarity follows and culture shifts. Through one-on-one coaching, mentorship and culture design, we help individuals and teams cultivate environments where growth feels human, grounded and sustainable.
Sollace isn’t about doing more, it’s about returning to what matters most.
What services do you offer?
We offer three interconnected pathways designed to support both personal and organisational evolution.
Performance Coaching
Performance Coaching is more than skills enhancement, it’s a return to the self. It’s for individuals, leaders, founders, creatives and athletes who are ready to lead, create and live from deep alignment.
Through one-on-one and group journeys, we help you:
Reconnect with your values and recalibrate your internal compass.
Navigate transitions or decision points with clarity and grounded confidence.
Develop sustainable habits of focus, communication, and self-trust.
We blend evidence-based frameworks with intuitive, somatic practices; helping you grow without bypassing your humanity. Here, expansion meets safety, clarity meets compassion and growth is rooted in the nervous system, not the ego.
Performance Coaching is for those who are no longer chasing success but embodying alignment, redefining what performance means from the inside out.
1:1 Mentorship
1:1 Mentorship isn’t a program, it’s an unfolding. It’s a space of deep reflection and return; a sanctuary where your truth can land, your questions can breathe and your next chapter can begin from within.
This mentorship is designed for those navigating life’s thresholds, a career shift, creative calling or quiet internal transition that asks for presence and courage.
Through intuitive dialogue, somatic reflection and grounded strategy, we help you reconnect with your inner rhythm. You’ll be met where you are, with gentleness and depth; not to be fixed, but to be remembered.
This work is for founders, creatives, leaders and individuals who:
Are navigating change, recalibration or renewal.
Crave coherence between their inner truth and outer expression.
Hold space for others and need a space to be held in return.
Are ready to release old stories and step forward as who they truly are.
Mentorship is about presence, not performance. It’s the journey home to yourself.
People & Culture Transformation
It’s not about perks, posters, or metrics; it’s about the lived experience of work, the energy, systems and relationships that shape how people feel every day.
We partner with organisations, teams and sporting clubs to create cultures that honour the human. Cultures where emotional safety, conscious leadership and meaningful performance are not ideals on a wall, but embodied daily practices.
Through facilitation, leadership development and intentional culture design, we help you:
Rebuild trust and connection where it’s been lost.
Align systems and rituals with your core values.
Support leaders to balance empathy with accountability.
Create workplaces where people feel valued not just for what they achieve, but for who they are.
This work is for organisations ready to pause, reflect, and realign. Those who understand that culture is not an add on but the foundation. We move at the pace of trust, not urgency; creating change that’s real, embodied and lasting.
How do sessions work?
Sessions are available online (via Zoom) or in-person by arrangement. Each one is designed as a space of presence, reflection and integration; a conversation that bridges insight with action.
You can expect to:
Begin with grounding or centering to arrive fully in the moment.
Explore what’s emerging through guided inquiry and reflection.
Receive frameworks, practices, or strategies that support sustainable change.
Close with clear next steps for integration.
Our process is intuitive yet structured, combining psychology, somatics and systems awareness to meet you exactly where you are.
For teams and organisations, sessions often include collaborative workshops, facilitation or strategy development; ensuring that both human and operational layers of transformation are addressed.
How frequently should sessions take place?
There’s no single formula, the right rhythm depends on your goals, energy and season of life or work.
As a guide:
Performance Coaching clients often meet fortnightly to maintain momentum while allowing space for reflection and integration.
1:1 Mentorship sessions are usually held every 2–3 weeks, giving time for insight to settle and unfold.
People & Culture Transformation engagements are designed collaboratively, combining immersive sessions or workshops with ongoing advisory support between phases.
Some clients prefer a consistent rhythm; others move more intuitively, guided by what’s unfolding. What matters most is the balance between consistency and spaciousness, enough structure to create accountability and enough room for growth to breathe.
We’ll clarify your ideal cadence together at the start of our work, one that supports sustainable progress, not pressure.
How long are sessions?
Individual coaching and mentoring sessions are typically 60 - 90 minutes, though initial consultations may extend slightly. Culture or leadership workshops can range from half-day immersions to multi month engagements, depending on your goals.
All programs are custom designed; we prioritise depth, not rush, so you have the time to land, reflect and integrate real change.
How do I prepare for my first session?
After booking, you’ll receive a confirmation email with a link to your pre-session reflection form. This form is an invitation to pause and tune in to what’s alive, what’s shifting and what’s ready to be explored.
There’s no need to overthink it. If any question feels tender, simply write “Discuss in session.”
This isn’t about performance, it’s about presence.
Who do you work with?
We work with individuals, teams and organisations who are ready to grow with integrity and self-awareness.
This includes:
Individuals seeking clarity, confidence, or coherence between their inner and outer worlds.
Leaders, founders, and coaches wanting to deepen emotional intelligence and lead with care.
Teams and organisations navigating transition, disconnection or rapid growth.
Athletes and high performers seeking resilience, focus and trust in their process.
Our work bridges personal growth and collective transformation, because thriving individuals create thriving systems.
What if I’m not sure which service is right for me?
You don’t have to know before you begin.
If you’re unsure where to start, you can simply email us at info@sollace.com.au.
We’ll explore what’s most present for you, whether that’s performance coaching, mentorship or culture transformation and help you find the best way forward.
There’s no pressure or obligation, just a chance to connect, reflect and see what feels most aligned.
Often, clarity emerges in the conversation itself.
What is your cancellation policy?
Sessions can be rescheduled up to 24 hours in advance at no cost. Cancellations made within 24 hours or missed sessions are non-refundable.
We understand that life happens, communication and respect are always at the centre of how we work.
You can read full details in our Terms & Conditions.
Do you offer refunds?
Because our work is based on time, presence and energy exchange, refunds are not available once a session or program has begun. However, if unforeseen circumstances arise we’re always open to finding a fair and compassionate solution, such as rescheduling or credit toward future sessions.
Integrity is at the heart of our practice.
Is coaching or mentoring confidential?
Completely. Everything shared within our sessions and forms remains confidential. Information is only ever shared with your explicit consent or when required by law (for example, in cases of potential harm).
All personal and session data is stored securely in accordance with our Privacy Policy. This confidentiality allows for honesty, vulnerability and safety; the conditions necessary for real transformation.
Do you work with clients outside Australia?
Yes. Sollace supports individuals and organisations globally through online sessions. We regularly work across time zones and adapt to suit your schedule.
For in person engagements or retreats, we’re available by request for international travel or hybrid facilitation.
Can I combine services?
Yes. Many clients blend individual and organisational work; for example, leaders undergoing personal coaching while their teams engage in culture transformation. We can design a tailored pathway that supports both your individual and collective growth.
What happens after my program ends?
While each program has a defined rhythm, growth doesn’t stop when the sessions conclude; it integrates.
As our formal work draws to a close, we pause to reflect on what’s shifted, what’s taken root and what’s emerging next. You’ll leave with clear practices and insights to continue anchoring your alignment day to day.
Many clients choose to stay connected through monthly, bi-monthly, quarterly or seasonal check-ins; gentle touchpoints that keep clarity alive as life evolves. Others take space to integrate and return when a new chapter begins.
Our intention isn’t to create dependency, but to cultivate self trust and long term coherence. The work continues but it becomes yours, lived, embodied and unfolding in its own time.
What if I’m in emotional distress or crisis?
Sollace is not a crisis or clinical mental health service. If you’re in distress, please reach out for immediate support:
Lifeline (Australia): 13 11 14
Beyond Blue: 1300 22 4636
In an emergency: Dial 000
Coaching can complement therapy, but it’s not a replacement for professional clinical care.
How do I pay?
Payment is made securely online via Stripe when booking. We accept all major debit and credit cards. For organisations or multi-session engagements, we can provide invoices and tailored payment schedules on request.
You’ll receive a payment confirmation and receipt immediately after booking.
How do I get in touch?
For enquiries, collaborations or partnerships: info@sollace.com.au | www.sollace.com.au
For bookings, visit the Book link on our site. You can also connect with us via LinkedIn or follow @sollace.co on Instagram for reflections and updates.